Please arrive 60 minutes prior to the auction in order to fully register and to inspect all items you are interested in.

No experience is necessary to attend or bid at an auction. There is always a one hour viewing period before the auction begins during which customers are encouraged to inspect all lots and ask any questions they may have. Remember, there are no stupid questions; so please, do not hesitate to approach one of our friendly staff members for help. Just sit back, relax, and enjoy the show!

When filling out a bid card, you will need to provide your name, address, telephone number, and proof of identity. Your passport, state-issued driver’s license, or other government id together with a credit card will suffice. After filling out the information, you will be handed your own bid card.

Simply making contact with the auctioneer is enough to indicate to him/her that you would like to bid. You may hold up your bid card, verbally call out your bid, or arrange your own signals with the auctioneer prior to the start of the auction. You may even simply call out “yes”! When you would like to place a bid. The auctioneer will make eye contact with you, and then seek another bid. If another bid is received, the auctioneer will return to you to see if you would like to bid again.

Simple. To remove yourself from the bidding process, shake your head “no” when the auctioneer makes eye contact with you, and/or discontinue holding up your bid card.

Any good auctioneer will be easily understood. The so-called “chant” is merely a series of numbers connected by “filler words” to create a rhythm that is pleasant to listen to. The chant will tell the audience what the current bid is and what is being asked for next. An example is, “I have $75, do I hear $100”? At Vanguard Property auctions, our auctioneers speak clearly at a steady pace so that all customers can understand and feel comfortable with the bidding process. Do not hesitate to interrupt the auctioneer with questions about the lot and/or questions about the current bid.

Yes, you are free to pay for your items at any time. You may pay when you are ready to leave, or pay for your items at the end of the auction. Please see the payment and delivery tab for more detailed information.

As soon as you purchase an item at the auction you assume responsibility for it. All purchased merchandise must be removed from the auction site on the day of the auction. If, however, you need assistance moving your large items, you may need to book a moving service. In special circumstances, we will offer a delivery service for a fee; please see the payment and delivery tab for more information.